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VNET Fiber - Commercial
Operational
Commercial Internet
Operational
Private Line Services
Operational
VNET Fiber - Residential
Operational
90 days ago
100.0
% uptime
Today
FTTH - Internet
Operational
FTTH - Video
Operational
FTTH - Voice
Operational
VNET Fiber - Online Portal
Operational
90 days ago
100.0
% uptime
Today
VNET Commercial Voice Services
Operational
90 days ago
100.0
% uptime
Today
VNET Cloud Phone Systems
Operational
90 days ago
100.0
% uptime
Today
VNET SIP Services
Operational
90 days ago
100.0
% uptime
Today
VNET Direct Routing for Microsoft 365 Teams
Operational
90 days ago
100.0
% uptime
Today
VNET Commercial Cloud WIFI
Operational
90 days ago
100.0
% uptime
Today
VNET Cloud Ruckus (Legacy Devices)
Operational
90 days ago
100.0
% uptime
Today
VNET Cloud Ruckus
Operational
90 days ago
100.0
% uptime
Today
VNET Security Services
Operational
90 days ago
100.0
% uptime
Today
Managed Antivirus
Operational
90 days ago
100.0
% uptime
Today
Managed Email Security
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 8, 17:39 EDT
Monitoring -
A fix has been implemented by our upstream carrier. We have successfully tested services and are currently monitoring to ensure continued stability.
Jul 8, 16:29 EDT
Identified -
Our upstream provider has identified the cause of the intermittent outbound calling issues affecting voice services and is currently working to implement a fix.
At this time, inbound calling and emergency (911) calling services remain unaffected and continue to operate normally.
Once the provider has completed the corrective actions, our team will validate the fix and continue monitoring service performance. We will provide further updates as the situation progresses and once the issue has been fully resolved.
Jul 8, 15:52 EDT
Investigating -
We are currently aware of an issue affecting some voice services that may result in intermittent outbound calling failures. Our engineering team is actively investigating the issue and working to identify the root cause.
At this time, inbound calling appears to be functioning normally and is not believed to be impacted.
We will continue to provide updates as additional information becomes available. We appreciate your patience and understanding while we work to resolve this issue.
Jul 8, 12:47 EDT
Resolved -
Service has been restored and call flow is operating normally. We will continue to monitor performance; however, this incident is now considered resolved.
Jul 2, 16:16 EDT
Monitoring -
At this time, call flow appears to be stabilizing, and service is showing signs of improvement. We will continue to closely monitor the situation and work with our providers to ensure stability is maintained. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
Jul 2, 14:46 EDT
Investigating -
We are aware of intermittent calling issues affecting some of our Teams Direct Routing customers. Our team is actively working with our providers to identify the cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
Jul 2, 14:32 EDT